Privacy Policy
1. Introduction Project Studio Media ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit [yourwebsite.com] (the "Site") or communicate with us, including through SMS/text messaging. By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.
2. Information We Collect We collect information you voluntarily provide to us, including when you fill out a contact or lead form, request a quote, or sign up to receive text messages. This information may include: ● Full name ● Email address ● Phone number ● Any additional details you choose to share in a message or form field We do not collect payment information, sensitive personal data, or information from children through these forms.
3. SMS / Text Messaging Program When you opt in to receive text messages from Project Studio Media through our website form or chat widget, you consent to receive SMS messages related to your inquiry, appointments, project updates, and customer service communications. ● Message frequency may vary. ● Message and data rates may apply. ● Reply HELP for assistance. ● Reply STOP at any time to opt out of future text messages. Consent to receive SMS messages is never a condition of purchasing any goods or services. Opting in to text messaging is separate and distinct from consenting to any other communication method.
4. How We Use Your Information We use the information we collect to: ● Respond to inquiries and provide requested services ● Send appointment reminders, project updates, and account or service notifications ● Communicate with you via SMS, email, or phone, in accordance with the consent you provide ● Improve our services and Site ● Comply with legal obligations
5. How We Share Your Information We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as our customer relationship management or texting platform provider), solely to support the services described in this policy. These providers are contractually obligated to protect your information and use it only for the purposes we specify. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may also disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our business, customers, or others.
6. Data Security We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Choices and Rights You may opt out of SMS communications at any time by replying STOP to any text message. You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to reasonable requests in accordance with applicable law.
9. Children's Privacy Project Studio Media does not knowingly collect personal information from children under the age of 13 (or under 18 where applicable law requires). If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us If you have questions about this Privacy Policy or how we handle your information, please contact us